We are a web ads - internet content marketing provider with global outreach and we are looking forward to recruiting sales/marketing specialists into the exciting and rewarding role. The purpose of the position is to provide excellent customer service and assistance to customers.

Job Responsibilities

• Approach customers at their stores, marketplace or places of business, introduce Jaburatta web service to them and provide subscription and promotional information to the customers.
• Support the customers to register and opt for any of the subscriptions offered.
• Where necessary, support customers to download our App on their Android or iOS devices.
• Attain sales goals established by the management team while complying with company and local policies and procedures.
• Assists customers to list products and items on the website, then explains the benefit of listings to customers which enhances sales coverage, wide reach and broader visibility thereby increasing sales and return on investment.
• Resolve customer complaints and provide solutions to remedy the situation.
• Troubleshoot and identify problems related to subscriptions.
• Complete daily registration count and record daily subscriptions.
• Follow up with customers and answer phone questions according to company guidelines.
• Perform administrative duties such as tracking registration, and sales, and keeping performance log.

Job Requirements

• Must be proficient in English (oral and written) and other languages.
• Candidate must understand the internet, web browser and App installation well.
• Applicant must have a mobile device or tablet.
• Must have excellent knowledge of the use of Microsoft Office Packages (Excel and Word).
• Excellent phone etiquette and ability to multi-task.
• Calm and efficient in all situations and can work with little or no supervision.
• Must be intelligent, have excellent analytic thinking and be administratively efficient.
• Ability to pay attention to details and have persuasive attributes.
• Level of experience: entry level, midlevel.
• Years of experience in similar roles are not relevant but are an added advantage.
• High-performing and flexible candidates may have opportunities to travel nationally or across Africa.
• Applications from all parts of Nigeria are welcomed.

Soft Skills Required

• Must be a people person, welcoming, friendly and flexible.
• Efficient and professional and have excellent communication skills.
• Good at administrative tasks.
• Calm and efficient in all situations.
• Well organized, with the ability to multi-task.

Apply:

Send applications to: career@jaburatta.com